Why Would I Choose Business Central Rather Than Sage Intacct or NetSuite?
There are lots of good reasons - you'll find the subject discussed at a greater length here. Often the decision comes down to the fact that Business Central is developed by Microsoft. As a result, the solution is very tightly integrated into every other Microsoft product that you use. That integration comes out of the box and offers real value in day-to-day use.
It’s like having a friend that helps you make smart decisions, offering insights and adaptability when you need it most. Business Central is your go-to partner for navigating the twists and turns of running a successful operation. It’s not just a tool; it’s your ally on the path to business excellence and success.
Breadth of Capability
Business Central’s great strength is the extent to which it is integrated with all the other tools that Microsoft provides. You need to work with a Partner that can help you take advantage of those other tools.
Great Support
Find out how other customers feel. Don't ask for references - every business has a few. Ask your prospective Business Central partner what their NPS score is. What is NPS? A Net Promoter Score is a customer loyalty metric that predicts the likelihood of a customer repurchasing from you or referring your company to a friend. NPS scores range from as low as –100 to as high as 100.
If they don't measure NPS - look elsewhere. If their score is less than 20 - look elsewhere.
Learn about how the price of poor support can affect you here.
Skills
Great support is a function of many things - culture being perhaps the most important. At some level, however, it comes down to how many people you have manning the support desk - and how many of these really know Business Central. Ask the question. Go and meet them.
As a Microsoft Partner that holds all 6 Microsoft Designations we are committed to delivering excellence
Microsoft Business Central Empowers International House London's Finance Team
International House London (IH London) offers a range of language courses and serves as an exam centre for IELTS qualifications. They also provide residential summer schools for under 18s across the UK. However, IH London faced significant challenges with their outdated finance system, which was cumbersome and inefficient, hindering their operations and hybrid working capabilities. They needed a modern, cloud-based solution to improve functionality, security, and overall user experience.
Curious to know how IH London tackled these challenges and transformed their operations? Dive into the full case study below.
