Blogs

Breaking down the jargon and bringing you the latest insights from the world of technology – find our news, blog and other resources here.

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Managed & Cloud

How do You Define Downtime?

IT Service Level Agreements – beloved of many internal IT teams and IT businesses - generally talk in terms of IT outages – they measure the minutes/hours that a device, network, or cloud service is...

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Blogs

How do You Define Downtime?

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